An order management system (OMS) is an efficient technological framework that facilitates firms to handle service orders from online placement through order completion.
It consolidates customer details across all sales systems to enable end-to-end visibility into customer status throughout the complete cycle.
An OMS empowers enterprises manage the holistic order workflow seamlessly, from the point a consumer enters an order to its accurate shipment and potential return.
It enhances stock management by providing current information on inventory status and order information, allowing companies to optimize their supply chain processes and boost shopper experience.
An effective OMS order management system unifies order management system with other enterprise systems like ecommerce platforms, warehouse management systems, accounting software, and shipping carriers to support a seamless order fulfillment order management system operation from beginning to end.